Frequently Asked Questions

How to Place Your Order & Collection Policy
This Agreement was last modified on 18th february 2016-26

 

At ITnerfricaShop (Pty) Ltd, we’re here to help you get the tech you need. Please note that we operate as an online-only shop, not a retail storefront. To ensure the best service, we do not accept walk-in customers; our office is open for pre-arranged appointments and order collections only.

How to Order

To ensure a seamless experience from browsing to checkout, please follow our simple process:

1. Browse & Select: Explore our online catalog at https://www.itnerfricashop.co.za and add items to your cart.

2. Secure Checkout: Proceed to checkout and provide your contact details and preferred delivery/collection method.

3. Payment & Confirmation: Complete your payment securely online.

   • EFT Payments: Please choose the “Pay to Clear” (Immediate Payment) option from your bank, as we are with FNB.

   • Large Amounts: We do not accept large payments via Speed Point for immediate collections, as funds do not reflect instantly.

   • VAT: All prices include 15% VAT.

4. Processing: We will prepare your order at our Midrand facility and notify you as soon as it is ready.

5. Delivery or Collection:

   • Delivery: Shipped directly to your specified address.

   • Collection: Wait for your “Ready for Collection” notification. Collections are by appointment only.

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Collection Policy: Midrand Office

To maintain a productive environment and ensure a smooth experience for all clients, please adhere to the following:

• No “Pay and Collect”: All orders must be placed and paid for in advance. We cannot process “Pay and Collect” for walk-in customers.

• Wait for Notification: Please wait for a formal confirmation (Email/SMS) that your order is ready before traveling to our office.

• No Waiting On-Site: To allow our team to focus on getting stock ready without unnecessary pressure, we kindly ask that you do not wait at the office while your order is being prepared.

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Our Location & Contact

Note: Please ensure your order has been confirmed before visiting. Walk-ins cannot be accommodated without an appointment.

• Address: ITnerfricaShop (Pty) Ltd, Unit B, Corner of George & Alphen Square West, 15th Rd, Randjespark, Midrand, 1685

• Call & WhatsApp: (081) 704 0839 / 083 461 0084

• Email: quotation@itnerfricashop.co.za

Business Hours:

• Monday – Friday: 08:00 – 17:00

• Saturdays: By Appointment Only

• Sundays & Public Holidays: Closed

ITnerfricaShop (Pty) Ltd. By continuing to use this site, you accept our Terms and Conditions.